We are factory or manufacturer.
Of course. We are the manufacture factory,all machines will be tested and inspected strictly before send to you,we have high reputation in packaging machine industry. Best quality is our principle. You can be assured of machine quality.
We will send Operation manual with the machine, also we will send video to teach you how to install and operate machine.we have professional engineer and after sales service to customer can solve any problems.
We will recommend the most suitable machine as per prefessional experience after we know your product requirement. We will offer good suggestions for reference.
We will usually send out machine about 1-3 days, most of our machines are in stock, except thecustomize machine need take some days to make. We ship machine with fast delivery. Will send tracknumber after we deliver machine.
Please take the picture to show the broken parts or show a small video to check.After we confirm the matter by engineer, we'll send you free spare parts within warranty period for replacement and offer technical support.
